Burnham-on-Sea & Highbridge Town Council aims to comply with the Data Protection Act 2018 and the General Data Protection Regulation (the Regulation).
What do we collect
The personal details collected are dependent on the service you want. In some areas it may just mean entering your name and email address; however other online forms may need more details to ensure all the right elements of your service request can be dealt with.
There are various reasons why we need to collect personal data. For example, we may need to ask for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities.
This website uses Google Analytics to monitor website usage and performance. However, this data is logged anonymously, and IP Addresses are not recorded.
How do we use your information?
We aim only to collect the information necessary for what we do. We aim to comply with the principles of The Data Protection Act 2018.
We collect and process personal data about you in order to:
Deliver support services
Manage the services we provide
Train and manage the employment of our staff who deliver those services
Help investigate any enquiries or complaints you make about our services
Keep track of spending on services
Check the quality of services
For research and planning of new services
How does the law allow us to use your information?
There are a number of legal reasons why we need to collect and use your personal data. Generally, we collect and use personal information where:
It is required by law
You, or your legal representative, have given consent
You have entered into a contract with us
It is necessary to perform our statutory duties
It is necessary to protect someone in an emergency
It is necessary for employment purposes
You have made your information publicly available
It is necessary for legal cases
It is to the benefit of society as a whole
It is necessary to protect public health
It is necessary for archiving, research, or statistical purposes
How long will we keep your information?
Information from you will be retained until it is no longer needed and/or until the retention period has been reached. The Retention Schedule is available at: Records Retention Schedule.pdf
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at email@example.com
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We ask that you give us accurate information, and that you tell us as soon as possible if there are any changes, such as a new address.
We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
How safe is your information?
We protect your information using technical and organisational security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
How to contact us
Burnham-on-Sea & Highbridge Town Council, Town Clerk: firstname.lastname@example.org
How to make a complaint regarding Data Protection?
If you have completed the internal complaints process and are still not satisfied you may complain to the Information Commissioner at www.ico.org.uk